The judges will be looking for a learning programme that has had a positive effect on the performance of the business.

Please provide the following information on 4 pages of A4. Supplementary evidence should also be provided.

1. The company’s overall approach to training and development
2. The specific aims and objectives
3. The design and delivery methods of training and development
4. Explain how you measure the effect of the programme on the learners, the company and your customers
5. Detail benefits of the training and development to your staff, customers and business and explain how these results match the original objectives